Dr Phil, Dr Clueless, and Dr Any Day Now

Have you ever been to a restaurant with lousy service? Even though the food is good, you won't go back because you refuse to be treated poorly. Have you ever stopped frequenting a retail establishment because you became tired of lousy service by a workforce that has no work ethic and perhaps give off those signals that they're doing you a favor? Think about an establishment that no longer has your business because the way they do business is just plain terrible.

5 Signs You Selected an Incompetent Professional

How can you be sure that the chiropractor, plastic surgeon, psychologist, or attorney that you've selected is professionally competent, that he or she is likely to handle your case with skill and due care? The short answer is you can't. In his book, THE TAO OF NEGOTIATION, author Joel Edelman, a mediation specialist and law professor, says 90% or more of the professionals he has encountered he'd consider so inept that he would not personally use their services. Here are 5 tip-offs that you may have selected an incompetent, according to a top speaker, radio and TV expert commentator.

Total Customer Service - A Priority Of Ensuring Results

As an owner or a leader of an organization, what is your priority, so that you achieve results especially luxury at the bottom line, and positioning supreme at the peak? Do you place the organizational logo, vision, mission, product, or any other item that is similar at the top of your list?

The Benefits of Having a Wall Mounted Smoking Shelter

Many restaurants can greatly benefit from purchasing a wall mounted smoking shelter since smoking has been banned in public places throughout the United Kingdom. The ban placed in effect in July sends many grumbling customers outdoors to enjoy a cigarette before, during or after their meal. Smokers must stand outside during the cold and rainy months, getting annoyed as they try to enjoy a simple cigarette.

Clients are Customers, Too!

The growth of an organization is simply not possible without effective communication with customers. It is easier to keep a valued customer than to create a new one. Learn the negative effects of losing a customer and the best strategies for satisfying customer needs.

10 Great Customer Service Habits To Develop

Do you need to give your staff members some ideas for better customer service habits? Are you losing customers or maybe you just want to keep the ones you have, well this article is for you. These are great strategies that keep customers - members - clients coming back!

Complaints - Does Every Company Have Them?

Don't ask if a company has complaints. But, ask how they handle their complaints.

Responding With Why Is A Sure Bet That You Won't Get To What, Where, When And How

Explaining Why can only lead to disappointment. It's better to respond with What you can do, When you can do it, Where it will get done and How you are going to do it.

An Old Icon is Bygone!

I can tell you exactly what happened. Poor management. Unfortunately we're experiencing this just about everywhere, whether at a local establishment or a chain. Management is just not taking the time to properly train and supervise its staff. What happened to Michelle's is a prime example of this problem.

Party All The Time!

Great Customer Service is like having a party!

Pool Tables & Pool Table Accessories at Boston Tables

Pool Tables Accessories & pool tables provided by Boston tables are of high quality making the pool table more appropriate for the game. We also provide pool cues, pool balls along with other pool table accessories.

Shop For Free And Keep The Merchandise

What could be better than shopping for free and getting to keep what you buy? If you love to shop and are willing to tell retailers what you think, mystery shopping might just be the job for you.

Control through Conditioning: Vocal Training Creates a Comfort Zone

The feeling of being misunderstood, ignored, or rejected creates an uncomfortable environment that manifests it self in a high degree of employee dissatisfaction. Feeling understood makes you feel as if you exercise a degree of control over the process and impacts its outcome. Vocal training and the confidence it creates increases call and contact center agents’ feeling that they have authority over the communication exchange.

Are You Creating A Lack Of Excellence In Your Business?

In creating excellence in your business, isn't about what your office decor looks like or where your address is or how new your vehicle is. It's about... YOUR CUSTOMERS & EMPLOYEES.

Being Present is a Gift to All - The Real Meaning of Real Time

How present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action. Help customers feel connected!