The High Cost of Poor Listening

There are no shortcuts to becoming a great listener and the price tag for poor listening is high. Listening well can cut down on misunderstandings, miscues, damaged relationships, missed opportunity and disagreements while building strong alliances, increasing knowledge and delivering better results faster.

Cross-Cultural Communication Lessons From The Academy Award Winner CRASH

Were you emotionally affected, disturbed, or provoked by the movie CRASH? Two diversity experts explore how to take unconscious fears and unspoken prejudices and turn them into positive actions.

Corporate Values - Before You Get Them Out in The Open...

Defining corporate values is a useful exercise. It is part of the communication process where you invest in alignment of teams. Even though different teams or departments will each have their own tasks and responsibilities, you want them to share some same principles. For example;

Courtesy - The Lost Art in the Workplace

Do you show enough courtesy to your co-workers? Maybe you think a co-worker is not showing enough courtesy to you? Take a look at this article for some of the more common points of contention at the workplace, and how you should handle them.

4 Tips on Dealing with Sexual Harassment in the Workplace

The way to deal with sexual harrassment in the workplace.

Is Telecommuting Right For You?

Could you be doing you job from the comfort of your own home? Find out now.

Practice Makes Perfect: Changing Your Communication Habits One Step At a Time

The concept of practice applies to any skill that you want to cultivate. If you take up a new musical instrument, you will need to practice a while before you're ready to give your first concert. In Aikido, the martial art I study and teach, we get on the mat many times each week to practice and perfect our technique.

Tips on How to Handle Conflict in the Workplace

Conflict in the workplace is inevitable. When you throw a group of people together, in close quarters, differences are bound to surface. Here are some tips on how to handle conflict in the workplace.

More on Difficult Discussions at Work: Planning Your Approach

There's a lot to think about when you need to initiate a difficult interaction -- the kind of discussion that is required when a colleague is taking credit for your ideas, is not delivering on their part or is just plain making you look bad.

Some Thoughts About Knowledge Management

What should be your focus when you are to manage knowlegde.

Gossip Can Bite

Did you ever work in a large company, doctor's office, hospital or anywhere there are more than two employees? Did you find out the hard way that when a tongue starts wagging at co-workers your professional life will somehow suffer? Did you ever ask yourself how did this happen? If the answer is yes to any of these questions, read on.

Employee Satisfaction Surveys: What Are My Employees Thinking?

The best way to find out about a person's attitude is to ask them--and one method of doing this is through an employee attitude survey. Attitude surveys are probably one of the best tools managers have for taking a barometer reading of what is happening in the workplace at any given point. However, if improperly administered, it can be a source of employee discontent.

Attending a Conference or Seminar? Be Prepared

Going to a day-long seminar or even a week-long conference?

Corporate Performance Evaluations

For many years, managers have been evaluated against standards of personal traits and work characteristics. Typical trait-rating evaluation systems may list ten to fifteen personal characteristics, such as ability to get along with people, leadership, analytical competence, judgment and initiative.

Tips To Host A Successful Teleconference

Learn how to host a successful teleconference with your business associates, partners or clients.