Office Big Brother – Who is Watching You?

Recently two legal secretaries made the front page of every major national newspaper. Why? Because they had engaged in an e-mail war over a sandwich! Somehow the contents of the now infamous e-mails were leaked outside of the company and landed in e-mail in-box’s everywhere. Those who leaked the e-mail may have thought it was all a bit of a laugh to share with their friends. But what happened next was that details of the e-mail made it into national newspapers and caused a flurry of discussion and debate on news shows and chat shows around the country.

Too Much Or Too Little Can Hurt

Whether you talk too little or talk too much you need to take control of your behavior if you want to succeed in relationships, career and your life.

Employee Recognition Works

How to harness the power of the personal touch and the Law of Attraction and use it to improve employee recognition

This Week's True Business Story: Excuses

We should realize that we don't need any particular customer or client. When you appear desperate, you simply hand them a stick to beat you with. You're in command. There's only one of you and many of them.

Words About A Business Meeting

It is important to have an extensive knowledge of people in business related meetings. Not only that, but your choice of words and pace of conversation in different situations, can result in success or failure in that important business meeting.

How to Jerk-Proof Your Emails

Communicating via email can cause tons of unnecessary damage to your personal and professional life. Here are 4 tips to help you not be perceived as a jerk.

Everything Counts

Everything you say; every thought you entertain; and everything you do has a direction, which serves as an advance or a retreat in respect to your pursuit of excellence. Everything, regardless of size or intent, has bottom-line consequences; therefore, everything counts — this is the golden rule of excellence.

Common Computer Workstation Mistakes and Solutions for Pain Relief – Part 2

Do you spend long hours at your computer? If you are experiencing pain in your upper limbs (hand, wrist, neck, back or shouler) check out your computer workstation design. Following are four computer workstation design challenges and solutions.

Lean Manufacturing Software Alone Is Not the Answer to What Ails Manufacturing Performance

For years, manufacturers have searched for ways to boost ailing production performance. From the promise of ERP, to Lean initiatives, Six Sigma and a plethora of other tips and techniques, manufacturers have become the experts at sizing up what works and, just as importantly, what doesn't.

Thoughtful Conversations

The author identifies four types of conversation that take place at work one of which is argued to be best for development, problem solving and decision making.

Communication Culture at Work

Building a culture of constructive feedback in your workplace improves employee morale – and is good for business. However, many business owners and managers don’t know where to start in encouraging their employees to give and receive genuine feedback about their performance. Here is a simple five-step process for improving communication in your workplace.

How to Communicate with Your Employees

Stage #1: Creating a State of Awareness In any organization, absence of communication creates a crippling environment. When there is an information void, employees make up their own. And their version is usually much worse than the truth.

Policies and Procedures are Important

Having clear concise detailed policies and procedures is a key factor in a successful business. Having these written down and accessible is workplace communication.

Six Tips for Trust-Enhancing Communication

In an era where more people trust infomercials than company leaders, trust-enhancing communication skills, at any level, stand out. Below you'll find a few I learned in my twenty years in management. Some I learned the hard way, while others took me nearly a career to recognize. So, in the interest of saving you learning-years, I've put them into six tips:

Workplace Violence

There was a time in our history when workplace injuries were limited to occupational accidents, slip and falls and repetitive motion injuries. Forget the garden variety injuries, when it comes to workplace violence this is an iceberg and you’re the Titanic!