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About Those Words

Traveling over the holidays to visit family outside of Denver, we were fortunate to arrive after a blizzard stranded thousands at the airport, and depart before the cancellation of flights for a second storm. However, our holiday presents were not as fortunate. Okay, things happen.

Why Would 8,000 People Read an Article about Letter Formatting?

When the author wrote an item about letter formatting, he was surprised that over 8,000 people viewed the article given that letter writing and formatting is such a common business activity. This article discusses some of the reasons the author believes contributed to such a great interest in the article.

Aliteracy Part 2: Forms of Aliteracy

Did you know that many adults choose not to read? It's a growing phenomenon called aliteracy. Aliteracy, combined with normal job pressures and distractions, results in people who simply won't read text-heavy instructions. Find out more about this social phenomenon that could be affecting your business. This is a 3 part Article.

How to Approach Different Communication Styles

Although most people have some combination of all three, one in particular is usually dominant. As a result, match your own words and speed to appeal to their communication style:

Truth Behind Business Conference Call

Have you ever thought about ways to improve your business? There is so much competition in the business world today. Everyone is looking for that special niche that...

Don't Let Employees Take Your Customers with Them When They Leave

If you have outside sales or support personnel, you run a very high risk of losing your customers when your outside staff leaves the company to work for another company or to go into business for themselves. This disaster happened because the company lost its connection to its customers, by allowing customers to call its staff directly on a phone number that is owned and controlled by the employee. If this has already happened to you, you're well aware of what it feels like to be blindsided by such an unexpected loss of business. If this has not already happened to you, it almost surely will, sooner than later.

Healing Your Workplace

You can heal your workplace. Symptoms of workplaces needing healing include poor service, unresolved conflict, complaining, blaming , confusion, defensiveness, excessive stress, hurtful behaviors, inability to communicate openly and honestly, lack of trust, and apathy. If your workplace exhibits any of these symptoms you can help to heal it.

8 Ways to Cope in a Hostile Work Place

Do you get stressed out at the thought of going to work every morning? Do you constantly find yourself wishing that Monday mornings were Friday evenings? Does the mere thought of interacting with your boss or co-workers leave you feeling wound up, sweaty and emotionally drained?

Case Study: Don't Judge a Human Service Agency by its Cover

Clearbrook has tripled its revenues over the last decade and served a needy population – people with developmental disabilities – by hiring and developing the right people and paying attention to their needs.

Tips For Putting Together a Computerized Training Manual

Putting together a computerized training manual for your workplace can be a wonderful step towards a paperless office. It can also be a tricky proposition. Here are a few helpful hints for putting together computerized training materials for your place of business:

The Value of Thank You Cards in an Email World

Sending a hand-written thank you card often sets you apart from the masses, especially in this day and age of instant electronic communication. A thank you card is seen as a thoughtful and professional way to offer thanks for a service rendered. In business, a thank you card can help develop relationships and serve as a subtle reminder that makes you stick out from other vendors, customers, or employees.

General Office Supplies

Modern man has come a long way since the times of ancient papyrus and mural paintings. In today’s time and world, we tend to have a lot facilities that we have made for our selves to better cope with all the standards that we have put up. Modern technology and ingenuity has helped us develop a lot of useful things to help us with the modern day life and problems that we encounter in our lives. Having to sustain the society that we have created one must develop certain ways to do that: this days we benefit from a lot of things like modern accounting...

Chinese Business Culture: Life in China

In Chinese business culture, drinking plays a prominent role with with many Chinese companies hiring what amount to professional drinkers, giving them professional job titles. Many Chinese people in professional jobs that I met, i.e. in accountancy and management positions, often have to accept the drinking culture in order to be accepted and to progress in their company, hence it is often necessary to put the drinking culture ahead of the direct needs of family sometimes.

Business Communication Basics

Most companies require good communication skills. Learning a few basics will put you ahead of the pack.