Understanding The Different Influencing Styles

The way in which you behave as a manager and the approach you take will have a marked effect on your ultimate success or failure. Having a range of approaches and styles of behaviour gives you more flexibility. It increases your options – and your chance of success.

Top Ten Reasons Your Company Should Consider Mobile CRM

Mobile CRM is on the rise in the world of CRM and demand is growing as companies and employees are demanding access to crucial information in real time.

Staying Focused On Development Is The Key To Being A Successful Sales Manager

Production oriented sales managers tend to concentrate on doing whatever it takes to hit the numbers. Driven by sales goals and benchmarks, they often get the results at the expense of developing their salespeople. Development oriented sales managers on the other hand tend to focus on the fundamentals and teaching their salespeople how to do the job, confident that the numbers will naturally follow.

Sales Managers: Boost Your Credibility & Sales by Updating Your Database

I’ve been driving a Porsche Cayenne for more than two years, yet my leasing company keeps sending me letters imploring me to trade in my Mercedes SUV. They should know the Mercedes is long gone because they bought it from me! Getting these mailers not only tells me that my leasing company is sloppy, but that their special, supposedly customized offers are anything, but. I’m just one of many contented sheep grazing in their fields, and when they want to clip me again, they can more or less do so, at will. Don't make the same mistake advises Dr. Gary S. Goodman, President of Customersatisfaction.com, top speaker, best-selling author, and international sales and customer service consultant.

Handling Interruptions And Feeding Monkeys

Despite being a busy person, it is easy to get sucked into doing things for others. Often these tasks have nothing to do with your job (perhaps they interest you or you are flattered to be asked!). Each time we say ‘yes’ to these requests we collect another ‘monkey’, namely a problem that started with someone else (who is working for whom?).

How to Hold a Successful Sales Meeting

This article will turn your boring sales meeting into something that actually motivates, trains, and gives value to your sales team. Use it to immediately get more out of your sales meetings.

How to Hire a Superstar Salesperson for 2007

If you are hiring a salesperson for 2007, you should have a list of superstar qualities your candidate must match. If we were talking, I might ask you; do you really need to hire a salesperson to get the results you want? This short checklist will take some of the emotion out of your important salesperson decision.

Getting The Right CRM Software Package

Tips for finding the right CRM software package for your organization. Simple rules for your research.

Recruiting and Retaining Top Sales People

Two of the biggest issues facing the industry today are recruitment of sales personnel and retention. Problems in this area may not be due to bad hires or low unemployment rates. If they are related to bad hires then it means you don’t fire well. You are not holding people accountable. If that’s the case, it only stands to reason that you are probably overpaying a sizable portion of your sales force, as they are not performing as “A” players.

The Lost Art of Salesmanship

Good salesmanship depends upon a skill set that needs to be nurtured.

If You Want Your Employees To Improve, You Need To Keep Improving

It should be clear by now that if you think you are as good as you need to be, you need to think again. Let’s start with three quick questions: 1. Are you spending time consistently improving your management and people skills? 2. What have you invested so far this year in your own personal and career development? 3. What is your working philosophy of routinely investing time and resources in your personal and career development?

How Can You Make Yourself Indespensable?

Look at the more common picture. Managers who feel they are indispensable often behave in ways that are contrary to their organization's success. Their goals, decisions, actions, and personality styles seem to communicate that no one can manage the roles and responsibilities of their department better then they can. They feel that without them, their organization or department would fail miserably. This is often the height of an out-of-control ego, arrogance, ignorance, and/or any combination of these factors. It can also be caused by poor self-image or insecurity.

Reaching Star Status in Sales

Being number one on your sales team just isn't that difficult. Salesmanship is a learned skill. You can perfect that skill. Yes, it does help to have an outgoing personality, high self-esteem and an ego. But, these attributes alone won’t make you successful. Confidence in yourself, confidence in your products and confidence in your company is a key ingredient. The only way to gain this kind of ultimate confidence is by attaining knowledge. Study your products, understand your value propositions and understand what your competitive advantage is.

CRM: Culture or Technology

CRM as a concept is great, in practice it is very different. For those who hope software will address they woes without addressing their sales process, it is a long costly and painful realization. For CRM to succeed, it has to start with process and culture, then use software to reinforce and grow.

Are You An Effective Communicator

I don't care what else you accomplish this year. If you can effectively address these three issues, you will be amazed at how much more profitable and competitive you can be in the market place.