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E-Folder - How Do You Rate on Sales Etiquette?
First impressions are critical and it’s imperative when you approach others that you watch their behavior. It’s a great learning tool. You will easily learn the wrong and right ways of conducting business to improve your business
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
image.
For instance, do you get upset when you attend a conference and some thoughtless person lets their cell phone ring? This person faces a dilemma; picking it up to turn it off, everyone in attendance will throw darts
For instance, do you get upset when you attend a conference and some thoughtless person lets their cell phone ring? This person faces a dilemma; picking it up to turn it off, everyone in attendance will throw darts
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
ith their eyes; but if the person allows it to continue to ring the noise will ruin that portion of the presentation.
Remember to turn off all electronics before attending meetings and events!
Ha
Ha
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
ve you ever been in the middle of expressing a thought just when another person interrupted to express hers? Most likely you were very frustrated and made to feel insignificant.
Today’s newsletter is a holiday gift to remi
Today’s newsletter is a holiday gift to remi
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
d you to be aware of your presence in front of others, in order to make a better first impression. And, hopefully, this will serve to remind others to be more mindful when they come upon those of us who know better!
Mak
Mak
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
ing Calls:
1. When you call someone and they sound rushed, ask if they prefer to suggest a better time
2. Speaking of calling, if someone is on vacation, it would be rude to interrupt unless you know the person well
1. When you call someone and they sound rushed, ask if they prefer to suggest a better time
2. Speaking of calling, if someone is on vacation, it would be rude to interrupt unless you know the person well
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
and it were an emergency
3. Avoid taking calls when you are in a meeting
4. When your appointment arrives, do your best to end the phone conversation or ask to call back, acknowledging the arriving party.
Spe
3. Avoid taking calls when you are in a meeting
4. When your appointment arrives, do your best to end the phone conversation or ask to call back, acknowledging the arriving party.
Spe
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
aking to Others:
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
Attending Meetings, Events and Conventions:
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
uncouth
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal be
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal be
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
ongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter s
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter s
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
hould be held afterward or scheduled for another time
Receiving Items in the Mail:
1. Let the sending party know the items were received, don’t make them call
2. Say “Thank you”
Receiving Gift
Receiving Items in the Mail:
1. Let the sending party know the items were received, don’t make them call
2. Say “Thank you”
Receiving Gift
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
:
1. Promptly hand write a thank you note
2. In your note and voice mail – say something specific about the gift, how the thought brought you joy and that you are very appreciative
Giving Gifts: 1.
1. Promptly hand write a thank you note
2. In your note and voice mail – say something specific about the gift, how the thought brought you joy and that you are very appreciative
Giving Gifts: 1.
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
The gift should be proportionate to the amount of business and within your budget
2. A thoughtful note with the gift will be kept
3. Give something you are certain the other person will like
Being treated to
2. A thoughtful note with the gift will be kept
3. Give something you are certain the other person will like
Being treated to
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
restaurant meal:
1. Let the treating party choose their seat
2. Facing the window or door is usually the power seat – and the waiter will know to provide the check to that person.
3. Try to stay within the s
1. Let the treating party choose their seat
2. Facing the window or door is usually the power seat – and the waiter will know to provide the check to that person.
3. Try to stay within the s
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ame price range of what your host orders
4. Take a cue from your host on whether to order extras such as drinks or dessert
5. Do your best to eat at the same pace as your host
6. If you aren’t certain which bread d
4. Take a cue from your host on whether to order extras such as drinks or dessert
5. Do your best to eat at the same pace as your host
6. If you aren’t certain which bread d
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
sh or glass is yours, follow these instructions: Face the palms of your hands away from you with fingers upward; touch your thumbs to the forefingers – you will see the left hand makes a small “b” and the right hand a small “d” sym
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
bolizing bread and drink – take the dishes accordingly.
7. Say “thank you” when the bill is paid
8. Offer to leave the tip
9. Send a “thank you” note after the fact
Treating others to a restaurant meal:
7. Say “thank you” when the bill is paid
8. Offer to leave the tip
9. Send a “thank you” note after the fact
Treating others to a restaurant meal:
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
/B>
1. Choose the power seat to take control
2. Either offer your guest to “choose anything on the menu” or let the other party know what you are ordering.
3. Try to pay for the meal without your guest knowing the
1. Choose the power seat to take control
2. Either offer your guest to “choose anything on the menu” or let the other party know what you are ordering.
3. Try to pay for the meal without your guest knowing the
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
total
4. Leave a generous tip
5. Do your best to get to know your guest on a personal level too
These sales etiquette tips will hopefully help you to continually make excellent first impressions times after time
4. Leave a generous tip
5. Do your best to get to know your guest on a personal level too
These sales etiquette tips will hopefully help you to continually make excellent first impressions times after time
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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