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E-Folder - Negative Feedback
In the business world sometimes you would need to provide negative feedback. It is not very pleasant. In this article I will discuss negative feedbacks in more details.
Communication skills
Mr. To demonstrated good communication skills while performing his duties within the marketing division. His ability to listen to the bank’s new clients (small and medium enterprises- SMEs) and convey to his colleagues clients’ needs for financial
Communication skills
Mr. To demonstrated good communication skills while performing his duties within the marketing division. His ability to listen to the bank’s new clients (small and medium enterprises- SMEs) and convey to his colleagues clients’ needs for financial
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
funding was demonstrated
in the successful implementation of Vietcombank’s micro-credit program
supporting SMEs, particularly in private sector.
Mr. To effectively interacted with the project finance division and clearly explained SMEs’ concerns on mandatory collaterals in applying for banking financing. Thanks to his efforts in passing feedback from SMEs, the rigid financing procedure in which financing decisions had been based o
Mr. To effectively interacted with the project finance division and clearly explained SMEs’ concerns on mandatory collaterals in applying for banking financing. Thanks to his efforts in passing feedback from SMEs, the rigid financing procedure in which financing decisions had been based o
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
the collaterals rather than on the feasibility of
business plans was removed. Mr. To exhibited ability to smoothly
communicate across the bank’s channels while maintaining good
relationships with SMEs, which became the key client segment of
Vietcombank in the reform to diversify investment portfolios and
reduce credit risk.
Job understanding
Though sometimes digressing from his core duties, Mr. To was quite knowledgeable of the s
Job understanding
Though sometimes digressing from his core duties, Mr. To was quite knowledgeable of the s
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
ope of work activities expected of him. Within
the realm of client segmentation, he properly analyzed characteristics
of the two key client segments and researched their needs of financial
support from Vietcombank. For example, based on researches, Mr. To
pointed out that monopolistic state owned enterprises had long term
investment projects guaranteed by the Government (low risks,
questionable feasibility), possessed sufficient col
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
laterals for the
loans but were under poor management models. Contrary, small and
medium enterprises (SMEs) in private sector had feasible business
projects, owned insufficient collaterals for the loans (poor financial
backup) but they followed flexible and efficient business strategies
and management models. The client segments’ profiles Mr. To had
developed were useful for the bank’s management to streamline credit
policies in fa
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
or of SMEs, which led to diversified customer bases of
Vietcombank and better credit facilities for SMEs.
As a matter of fact, it was difficult at times to distinguish the job responsibilities from those of consumer segmentation research and those of policies and strategies development. Mr. To is a strong advocate for the development of the private sector and SMEs. He initiatively recommended a number of policy reforms to facilitate
As a matter of fact, it was difficult at times to distinguish the job responsibilities from those of consumer segmentation research and those of policies and strategies development. Mr. To is a strong advocate for the development of the private sector and SMEs. He initiatively recommended a number of policy reforms to facilitate
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
credit procedures for SMEs; yet, many of them could not be applicable
given serious loopholes in the banking legal system of Vietnam.
Recommending policy reforms is beyond the scope of his actual job
responsibilities; this focus is the core duties of the strategies
development division. Instead, Mr. To should have fully focused on the
regular update of clients’ profiles, and intensively researched on
newly established enterprises
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
as the third potential consumer target
of the bank. If he had recognized this segment’s potential,
Vietcombank might not have lost 8% of revenue (concerning this
segment’s banking activities) to the bank’s competitors in the first
half of this year.
Technical understanding
The broad needs of corporate clients marketing demand strong risk management skills and sufficient legal understanding in order to be successful. At times when
Technical understanding
The broad needs of corporate clients marketing demand strong risk management skills and sufficient legal understanding in order to be successful. At times when
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
he needs of clients or other divisions of
the bank involved the application of existing legal regulations or
extensive risk analysis, there was a shortcoming of technical
knowledge by Mr. To. Though he had begun efforts to address this by
enrolling in additional coursework to enhance his knowledge of the
legal system, he still needs further intensive training on risk
analysis for improvement.
Potential for improvement
Mr. To is an
Potential for improvement
Mr. To is an
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
example of the intern program when it works to the
benefit of both the bank and the individual. The program brought in
quite qualified candidates like Mr. To who have been given a platform
to demonstrate their abilities and knowledge. Based on my personal
observations, working relationships, as well as feedback from
corporate clients, Mr. To's performance is ranked in the upper
one-third of those who are on probation at the bank, an
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
falls firmly
within the ‘sustained’ grade. He appears to be comfortable with the
expectations ahead. With more training on risk analysis and better
legal understanding, Mr. To would be included in the group’ leveled
management of the bank.
Mr. To, on the one hand, appreciated my objective comments. He confirmed that my feedback was impersonal, quite concrete and clearly understandable; thus; was useful to him. On the other hand, h
Mr. To, on the one hand, appreciated my objective comments. He confirmed that my feedback was impersonal, quite concrete and clearly understandable; thus; was useful to him. On the other hand, h
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
e also
had some feedback over phone on my feedback as follows:
First, concerning technical understanding, my feedback did not focus on specific behaviors. He wondered on what basis I concluded that he needed intensive training on risk analysis. He enrolled in law coursework because of his own interest in the general legal system; yet; he did not think that his legal understanding had been inadequate for his job requirements. He exp
First, concerning technical understanding, my feedback did not focus on specific behaviors. He wondered on what basis I concluded that he needed intensive training on risk analysis. He enrolled in law coursework because of his own interest in the general legal system; yet; he did not think that his legal understanding had been inadequate for his job requirements. He exp
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
cted that hard data were supported in
explaining why he was critical. For example, when, where and how the
needs from clients and the bank’s divisions concerning legal
regulations application and risk management were not well handled by
him.
Secondly, concerning job understanding, he argued that my feed back was not goal oriented and well timed. The recommendations he made concerning credit policies reforms in favor of SMEs geared
Secondly, concerning job understanding, he argued that my feed back was not goal oriented and well timed. The recommendations he made concerning credit policies reforms in favor of SMEs geared
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
owards the
ultimate business goals of investment portfolios diversification and
credit risks reduction. According to him, ultimate goal orientation
should have received more emphasis than job responsibilities
distinction. He said that as Vietcombank paid too much attention on
monopolistic state owned enterprises which already led to high credit
risks, it would be more profitable for the bank to facilitate credit
procedures for smal
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
l and medium enterprises (SMEs), particularly those
were in private sector, owned feasible business projects and followed
flexible management models. He also argued that the loopholes in the
existing legal banking system were somewhat uncontrollable and if
Vietcombank waited until the general legal corridor became perfect
(with low systematic risk) to start any policy reform, the bank would
be left far behind by its competitors give
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
severe competition among
commercial banks in Vietnam. He insisted that certain policy reforms
could have been practically carried out at low inherent risks
regardless of the legal loopholes. Furthermore, my comments that he
should have targeted newly established enterprises as the bank’s third
potential client segment should have been given to him in time so that
marketing efforts would have been done properly. In addition, he
que
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
tioned whether I had sufficient supporting data to conclude that
the bank’s lost revenues would have been avoided if he had focused
marketing researches on the newly established enterprises.
On the one hand, Mr. To’s feedback had its own merits, particularly concerning a more proper timing of my feedback. On the other hand, his argument contained certain flaws. His duties have been to research on client segmentations, to develop cli
On the one hand, Mr. To’s feedback had its own merits, particularly concerning a more proper timing of my feedback. On the other hand, his argument contained certain flaws. His duties have been to research on client segmentations, to develop cli
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
ent segments profiles and analyze
clients funding needs. His outputs are then the inputs for the credit
strategies division to develop credit policies and strategies. Thus, I
did not agree with him on his ultimate goals orientation emphasis as
an excuse for his overlapping on others business functions, and for
his digression from actual job duties. Furthermore, I believe that his
recommendations to reform a number of the bank’s cred
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
t policies
without carefully considering different aspects of the reform impacts
such as additional risks on the bank, conformity of the reformed
policies with the current legal system, etc. were bold but invalid.
Easing regulations would bring about more business and also more
risks, which sometimes unbearable for a conservative state owned bank
like Vietcombank. Mr. To was quite aggressive in linking his research
on marketing seg
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
entation with his recommendations on policy reforms
which took advantage of the loopholes in the banking legal system. For
instance, in order to increase credit volume, he proposed to provide
long term loans for SMEs without any collateral, which was against the
cautious discipline speculated in the banking law. In this area, Mr.
To obviously needs more intensive training on risk analysis and better
understanding of the legal system
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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